Privacy Policy

This privacy notice for Centerpointe Research Institute (doing business as MyHolosync App) ("MyHolosync," "we," "us," or "our") explains how and why we collect, store, use, and share your information when you use our services ("Services"). This applies when you:

Visit our website at myholosync.com or any site that links to this privacy notice
Download and use our mobile application (MyHolosync) or any other application linking to this privacy notice
Engage with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our Services. If you have any questions, contact us at support@myholosync.app.

Summary of Key Points:

What personal information do we collect? We may collect personal information depending on how you interact with MyHolosync and the Services.
Do we process sensitive personal information? No, we do not process sensitive personal information.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security, prevent fraud, and comply with laws. We may also process your information for other purposes with your consent.
In what situations do we share personal information? We may share information in specific situations with third parties.
How do we keep your information safe? We have measures in place to protect your personal information, but no method is 100% secure.
What are your rights? Depending on your location, you may have specific rights regarding your personal information.
How can you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form or contacting support@myholosync.app.

For more information about our practices, please read the full privacy notice.

Table of Contents:

What information do we collect?
How do we process your information?
What legal bases do we rely on to process your information?
When and with whom do we share your personal information?
Do we use cookies and tracking technologies?
How do we handle your social logins?
How long do we keep your information?
How do we keep your information safe?
What are your privacy rights?
Do-not-track features
California privacy rights
Virginia privacy rights
Updates to this notice
Contacting us
Reviewing, updating, or deleting your data

1. What Information Do We Collect?

Personal Information You Provide: We collect personal information that you voluntarily provide when you register on our Services, request information, participate in activities, or contact us. This includes:

Names, phone numbers, email addresses, mailing addresses, usernames, passwords
Contact preferences, authentication data, billing addresses
Debit/credit card numbers (processed by Stripe)
Device data

We do not process sensitive information.

Payment Data: If you make purchases, we collect the necessary payment data. Payment information is stored securely by Stripe. Stripe Privacy Notice.

Social Media Login Data: If you choose to register via social media accounts, we will collect information such as your name, email address, and profile picture, depending on the platform.

Automatically Collected Information: When you visit or use our Services, we automatically collect device and usage information, such as IP address, browser type, device model, operating system, and geolocation.

2. How Do We Process Your Information?

We process your information to:

Facilitate account creation and management
Deliver requested services
Respond to inquiries and provide support
Send administrative information (updates, changes, etc.)
Manage orders, payments, and returns
Ensure security and prevent fraud
Comply with legal obligations

3. What Legal Bases Do We Rely On?

For users in the EU or UK, we rely on the following legal bases:

Consent: You have given us permission for specific purposes.
Performance of a Contract: We process your data to fulfill contractual obligations.
Legal Obligations: We may process your data for compliance with laws.
Vital Interests: To protect your vital interests or those of others.

For Canadian users, we process your information with express or implied consent. You can withdraw consent at any time.

4. When and With Whom Do We Share Your Personal Information?

We may share your information in specific situations:

Business Transfers: In connection with mergers, acquisitions, or sales.
Affiliates: With our affiliates (parent company, subsidiaries, etc.).
Business Partners: To offer you products, services, or promotions.

5. Do We Use Cookies and Tracking Technologies?

Yes, we use cookies and similar technologies to collect and store information.

6. How Do We Handle Your Social Logins?

If you register through a social media account, we receive certain profile information from your social media provider. This data is used as outlined in this privacy notice.

7. How Long Do We Keep Your Information?

We retain your information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law. When there is no ongoing legitimate business need to retain your information, we will delete or anonymize it.

8. How Do We Keep Your Information Safe?

We implement technical and organizational measures to protect your personal information. However, despite our safeguards and efforts to secure your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. What Are Your Privacy Rights?

Depending on your location, you may have rights such as:

Accessing your personal data
Requesting corrections or deletions
Objecting to processing

You can make requests by contacting us at support@myholosync.app.

10. Do-Not-Track Features

We do not currently respond to Do-Not-Track (DNT) signals, as no uniform technology standard has been adopted for this.

11. California Privacy Rights

California residents are entitled to request details about personal information shared with third parties for direct marketing purposes. If you are a California resident, please contact us at support@myholosync.app for details.

12. Virginia Privacy Rights

If you are a resident of Virginia, you have specific privacy rights regarding your personal information.

13. Updates to This Notice

We may update this privacy notice from time to time. The revised version will be effective once it is posted.

14. Contacting Us

If you have any questions or comments about this notice, please contact us at:

Centerpointe Research Institute

5801 NE Cornelius Pass Rd.
Hillsboro, OR 97124

support@myholosync.app

15. Reviewing, Updating, or Deleting Your Data

You can request to review, update, or delete your personal information by contacting us at support@myholosync.app or adjusting the settings in the MyHolosync app.